Return & Refunds
​At Threads Originals, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy.
Returns & Exchanges
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We accept returns and exchanges within 7 days of delivery.
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Items must be unworn, unwashed, and in their original packaging to be eligible for a return or exchange.
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Customers are responsible for return shipping costs unless the item received was defective or incorrect.
Refund Process
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Refunds will be processed to the original payment method within 7 business days after receiving the returned item.
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If the item was defective or incorrect, we will cover the return shipping cost and issue a full refund or exchange.
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Refunds may take additional time to reflect in your account, depending on your payment provider.
How to Initiate a Return or Exchange
To start a return or exchange, please contact our support team at:
📧 Email: info@threadsoriginals.com
Once your return request is approved, we will provide instructions for shipping the item back.
Exceptions & Non-Returnable Items
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Items marked as final sale cannot be returned or exchanged.
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Customized or personalized items are not eligible for returns unless they are defective.
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Damaged or used items that do not meet our return criteria will not be accepted.
For any further queries, feel free to reach out to our customer support team. We appreciate your trust in Threads Originals!
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